GENERAL INFORMATION
Shipping costs are NOT included in your online order. Because of the variations in weight and size of the cartons depending on the products you have ordered, we do our best to provide you with the lowest shipping cost available. We can only calculate this cost after your particular order is packed and ready to ship. There are other companies on the web who will use a standard shipping cost based on a dollar amount that you spend. Although the standard shipping cost method is quick and easy, it is not to your advantage. If you wish to know the shipping costs prior to our shipping to you, please contact us and we will provide you this information.
When you place your order, you will be offered many shipping options. We will calculate the most economical shipping method for you and we reserve the option of directing your shipment to any carrier we believe will provide acceptable service. All shipments are shipped from our Sarver retail location. You will be charged for shipping and handling at time of shipment. Non-delivered shipments are subject to a 15% re-shipping charge or restocking charge. Please be sure of your shipping instructions. If a carrier imposes a charge upon us to correct the customer’s shipping instructions, we will impose those charges upon the customer, plus a 25% service charge.
Order Processing:
All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a tracking number via email once your order has shipped.
Shipping Methods:
We ship using USPS. Shipping costs are calculated based on weight and destination.
Delivery Estimates:
Delivery times are estimates and not guarantees. They are dependent on the shipping carrier and destination.
Potential Delays:
Please be aware that shipping delays may occur due to high order volume, holidays, or inclement weather. We are not responsible for delays that occur once your order has shipped.
Returns:
Please see our Return Policy for information on returns.
Contact Us:
If you have any questions about our shipping policy, please contact us at southpikepostal@gmail.com or our contact us page.